Wristband

Authentication UX That Just Works

Led frontend architecture and dashboard development for a customer identity and access management (CIAM) platform, focusing on seamless authentication experiences and developer-friendly integrations.

April 2020 - Present
Principal Frontend Engineer (Part-Time)
ReactNext.jsAuthTestingUX DesignDesign Systems

The Challenge

Authentication flows are notoriously complex and error-prone. Wristband needed to provide enterprise-grade CIAM capabilities while maintaining a delightful user experience. The challenge was building intuitive dashboards for non-technical users to configure complex auth flows, while also creating SDKs that developers would actually want to use. Additionally, the onboarding process needed to be simple enough for quick adoption but powerful enough for enterprise security requirements.

My Approach

1

Frontend Architecture & Design System

Established React and Next.js architecture patterns from the ground up. Built a component-based design system with reusable UI patterns that ensure consistency across dashboards and public-facing pages. Implemented TypeScript for type safety and better developer experience.

2

Dashboard UX & Testable Flows

Partnered closely with product and design teams to create intuitive configuration interfaces. Implemented comprehensive testing strategies using Jest and React Testing Library to ensure auth flows worked reliably. Built iterative flows that guide users through complex setup without overwhelming them.

3

Authentication & Onboarding Optimization

Redesigned the authentication experience to reduce friction while maintaining security. Streamlined onboarding flows with progressive disclosure—showing users only what they need when they need it. Implemented smart defaults to minimize configuration burden.

4

Developer Tools & Documentation

Created interactive documentation and code examples. Built Vue.js authentication SDK with comprehensive technical design documentation (TDD). Focused on making integration as simple as possible—developers should spend minutes, not hours, implementing auth.

Key User Flows

Simplified Configuration

Multi-step wizards that break down complex auth setup into digestible chunks with smart defaults and inline help.

Live Preview Mode

Real-time preview of auth flows as users configure them, reducing trial-and-error and speeding up implementation.

Developer Onboarding

Interactive code snippets and SDK integration guides that adapt based on the user's tech stack and use case.

Results & Impact

User Experience
Significantly Improved
intuitive auth configuration
Onboarding Time
Reduced
streamlined setup flows
Code Quality
Enhanced
comprehensive test coverage
Developer Adoption
Accelerated
easy-to-use SDKs

Technical Highlights

  • Built full-stack dashboard using React, Next.js, and TypeScript with strong type safety
  • Designed and implemented reusable component library following atomic design principles
  • Created Vue.js authentication SDK with detailed technical design documentation
  • Established testing infrastructure using Jest, React Testing Library, and E2E testing
  • Implemented accessibility standards (WCAG 2.1 AA) across all user interfaces
  • Optimized application performance through code splitting and lazy loading strategies
  • Built interactive onboarding flows with real-time validation and helpful error messages

Key Learnings

Authentication UX is about trust—users need confidence that the system is secure without feeling the burden of complexity

Progressive disclosure is key: show advanced options only when users are ready for them

Developer experience matters as much as end-user experience—great documentation and clear APIs drive adoption

Comprehensive testing isn't just about catching bugs—it enables confident iteration and faster feature development

Need help with auth flows or design systems?

Let's discuss how I can help streamline your authentication UX and frontend architecture.

© 2025 Keith Nickas.
Lighthouse Score: 99
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